Live Agent buttons in ZenCart
26.8 2011, 0:41
If you are wondering if there is a way to integrate your Live Agent chat buttons into your ZenCart shopping cart, then I have an answer for you. It is possible! Here is a short guide on how to do that.
We will insert the button code into footer of your ZenCart. This way the button will show up at every page of your cart. The first step is to connect to your FTP server where your ZenCart is installed. Find its directory and navigate to includes/templates/template_default/common/ and find tpl_header.php file.
If you are not logged in your Live Agent, please do so. Navigate to Buttons and create a floating button (this one is the best as it has absolute position). Open the ZenCart template file you found and edit it with any text editor. Paste the chat button code to the end of the file. When you are done, save your changes and upload the file back into your server, into your active theme directory - e.g. if your theme is called LiveChat then the path would be this: includes/templates/LiveChat/common/tpl_header.php
That's it. When you access your cart now, you will see your chat button on the position you defined in Live Agent.
We will insert the button code into footer of your ZenCart. This way the button will show up at every page of your cart. The first step is to connect to your FTP server where your ZenCart is installed. Find its directory and navigate to includes/templates/template_default/common/ and find tpl_header.php file.
If you are not logged in your Live Agent, please do so. Navigate to Buttons and create a floating button (this one is the best as it has absolute position). Open the ZenCart template file you found and edit it with any text editor. Paste the chat button code to the end of the file. When you are done, save your changes and upload the file back into your server, into your active theme directory - e.g. if your theme is called LiveChat then the path would be this: includes/templates/LiveChat/common/tpl_header.php
That's it. When you access your cart now, you will see your chat button on the position you defined in Live Agent.
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Categories: [Live Agent]
